East Africa Banking & Finance Congress 2017 | Events | IDC CEMA

Digital transformation is the new mantra for banks, insurers, capital market firms, and government financial agencies around the world. And it is progressing at a fast and furious rate, with institutions experiencing varying degrees of success. In just a short time, we have seen the rise of true omnichannel capabilities, the emergence of new ways to track and understand customers, and the introduction of robo-advisors, among a host of other game-changing innovations.

Yet with competitive threats looming ever present, incumbents know they cannot rest on their laurels. Digitization is rewriting the rules of competition, with incumbent banks and financial institutions at most risk of being left behind. Building on the early victories of the digital era, BFSI leaders must now look to push the boundaries of innovation even further and question exactly how the implementation of emerging technology enablers can help them to truly redefine the customer experience:

Most Valuable Outcomes of Digital Transformation in Banking

Source: IDC Digital Transformation Survey June 2015

The banking and finance industry is standing at a critical inflection point today. It is facing an era of disruptive forces and dynamics, being:

  • new business models
  • regulatory pressure
  • customer trust and satisfaction
  • competition from everywhere
  • new types of threats and risks

This IDC event offers a great opportunity to access senior IDC experts in various aspects of technology trends in a pleasant and informal atmosphere. You will be able to discuss challenges and issues facing the industry with your peers and counterparts.


Platinum Partner(s)

Gold Partner(s)

Trend Micro   Westcon Africa Internet Solutions (A Dimension Data Company)